Solution

Service & Support

24/7 customer service and robot support across all our custom and turnkey solutions, helping you maximise uptime and productivity.

(01)Overview

What we do in service & support.

SAAR Systems offers 24/7 customer service and robot support options across all of our custom and turnkey pre-engineered solutions, helping you maximise robot uptime and productivity. Having the right resources available when you need them means even the smallest interference is resolved before it becomes a major disruption.

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(02)Capabilities

Processes we deliver.

24/7 Support

Preventive Maintenance

Spare Parts

Remote Diagnostics

On-Site Service

AMC Contracts

Robot Health Checks

Uptime Agreements

(03)In depth

How we approach it.

Downtime is measured in lost production, not in service hours. Our support model is built around response time to a running line, with escalation paths agreed before you ever need them.

Remote diagnostics resolve a significant share of calls without a site visit. Where an engineer is needed, they arrive knowing the fault and carrying the part.

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Related solutions.

Training & Refurbishment

Extend the life of your existing assets and empower your team with operator and maintenance training, plus full refurbishment and retrofit of ageing cells.

Project Management

Project management is critical to every successful automation project. Ours encompasses all aspects of the design, build and integration process.

Integration Services

Whether the solution is a stand-alone machine or a fully integrated manufacturing system, the goal is the same: optimise throughput and quality at the lowest cost per part.

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Let's build your next automation line.

Tell us about the part, the volume and the constraint you are trying to solve. We will tell you honestly whether automation is the right answer.